Jordan Taylor
Team Leader
Professional Summary
Customer-focused team leader with 6 years' experience in fast-paced service environments. Known for calm leadership, tidy stock control and training new staff quickly.
Experience
Team Leader — Example Co
2021 – Present
- Led a team of 8 staff across weekday and weekend shifts
- Reduced stock waste by improving ordering routines
- Trained 12 new starters in service and safety procedures
Customer Service Officer — Sample Group
2018 – 2021
- Handled 60+ customer enquiries a day in person and by phone
- Balanced tills and prepared daily sales reports